Cost, privacy, what happens in the first session, and the things people usually want to ask before they reach out
Common questions about therapy with Kelly
Before you get in touch
Most people have a handful of questions they would rather have answered before sending an email. What follows covers the ones that come up most often. Anything not answered here is worth asking on the intro call, and no question is too basic or too awkward to bring up.
-
I offer potential clients a free intro call. This looks like 20-30 minutes to talk over the phone about what is going on with you or your family, what you are looking for, and where to start. You will get a sense of my personality and approach and together we will decide if it makes sense to move forward. If I am not a good fit, I will point you in the direction of a resource or another therapist who can meet your needs.
-
As an Out-of-Network (OON) Provider, I do not bill insurance directly. I can provide you with documentation (a superbill), for you to submit an insurance claim for reimbursement of fees paid for therapy. I recommend that my clients reach out to their insurance provider directly to obtain information about Out-of-Network coverage options.
-
Session fees are $180 for 50 minute individual or family sessions. I encourage you to look at therapy as an investment in your child, your family, and yourself
-
Yes, new clients are welcome at this time.
-
The first step is to schedule a free intro call.
-
Yes, I see clients in person at my Sacramento office located at 3436 American River Drive, Sacramento, CA 95864.
-
Yes, online sessions are available for clients located in California. I have found this option is convenient and comfortable for many of my clients. Online therapy sessions are held on a secure, HIPPA compliant platform. The client must be in a private and safe location for the session. If there are technical issues, such as Wifi going out, I call my clients over the phone to figure out next steps or have a phone session. I do not have sessions with clients while they are driving or riding in a moving vehicle.
-
This is mostly based on the needs and goals of each individual and family. The average length of therapy for clients in my practice is one year. Some prefer a shorter term model to stabilize things (3-6 months) and others want to go deeper or desire more long term support. We will check in about your needs, goals, and preferred pace frequently throughout our work together.
-
It is very important that teens feel like they can talk openly in therapy. Confidentiality is discussed in the first session with the teen and parents. Everyone agrees before we get started. My general practice looks like:
I don’t share specifics of what a teen client discusses in therapy with anyone, including the parent. The only exception to this is an immediate health and safety concern.
I like to have regular check-ins with parents to discuss themes that are coming up, goals we are working on, and things parents can do to support. I will run through what I am going to share with parents with the teen beforehand.
I encourage parents to share their concerns, worries, and updates frequently with me. I summarize these updates for the teen in order to provide transparency.
-
I understand how frustrating and concerning this can be for a worried parent. I do not recommend forcing a teen into therapy because it doesn’t work and usually makes the situation worse. When a teen doesn’t want therapy, I recommend starting out with parent sessions. We can discuss concerns and make a plan. It is also often impactful if the teen sees their parent is participating in therapy.
-
I worked in schools for over 10 years and I know first hand the positive impact of getting school staff on board with providing the right support. I am highly equipped to help parents navigate the school system that often feels inaccessible and overwhelming. I provide this support via parent coaching and I will attend school meetings upon request at an additional charge.
Start with a call
Twenty minutes on the phone, just to talk. You tell me what is going on and I will tell you honestly whether I think I can help. If I’m not the right fit, I will help you find someone who is.